Services
Managed cyber security services for SMEs in the UK, BVI & USA.
Most SMEs follow the same journey: start with Cyber Essentials and Awareness Training, strengthen with assessments and managed detection, then move to Cyber Shield for ongoing protection. Buy any single service, or follow the path below.
The SME cyber security journey
Three logical stages. Start where you are — most SMEs work through them in order.
Step 1 — Start here
Compliance & people
The foundations every SME needs first: a recognised certification and a trained team. Easy to scope, easy to buy.
Step 2 — Strengthen
Test, find and fix
Once the basics are in place, find out where you're actually exposed and add the controls that stop real attacks.
Step 3 — Ongoing protection
Cyber Shield
Once trust is built, most SMEs move to Cyber Shield for layered, always-on protection — one subscription, cancel anytime. Start with a 14-day free trial.
Start free trialWhat each service is
Plain-English definitions of every managed cyber security service we offer. Each one is a distinct, named offer with its own scope, outcomes and pricing.
- Cyber Shield
- Cyber Shield is a monthly cyber security awareness training subscription for non-technical SME staff: one 5–10 minute lesson and quiz every month, with verifiable certificates.
- Cyber Essentials (CE Accreditation)
- Cyber Essentials is the UK government-backed certification proving an SME has the five core cyber security controls in place. We deliver it fully managed, including Cyber Essentials Plus.
- EDR / MDR
- EDR / MDR is AI-driven endpoint protection (Endpoint Detection and Response) plus 24/7 UK Managed Detection and Response — replacing legacy antivirus with continuous monitoring and one-click ransomware rollback.
- Phishing Simulation
- Phishing Simulation sends safe, realistic lookalike phishing emails to staff and instantly trains anyone who clicks, measurably reducing human cyber risk.
- Cyber Awareness Training
- Cyber Awareness Training is an ongoing programme of 3–5 minute interactive modules covering phishing, passwords, social engineering and safe data handling, with completion tracking for compliance.
- Penetration Testing
- Penetration Testing is a controlled, ethical attempt to break into networks, web apps and cloud the way a real attacker would, using CREST-aligned methods. A free retest is included.
- Cyber Security Assessments
- A Cyber Security Assessment is a structured, independent review of an SME's people, processes and technology against UK frameworks (Cyber Essentials, NCSC 10 Steps, ISO 27001), delivered as a board-ready report with a costed roadmap.
- Email Security
- Managed Email Security sits in front of Microsoft 365 / Google Workspace using AI to block phishing, ransomware and Business Email Compromise before staff ever see the message.
- Vulnerability Management
- Vulnerability Management is continuous scanning and managed patching across devices, servers, cloud and web apps, with risk-prioritised remediation.
- Cyber Incident Response
- Cyber Incident Response is rapid 24/7 UK containment, forensic investigation and recovery from active cyber attacks such as ransomware and account compromise.
- 24/7 UK SOC (MDR)
- A 24/7 UK SOC (MDR) is a UK-staffed Security Operations Centre delivering Managed Detection and Response across endpoint, cloud and identity — enterprise-grade detection without an in-house security team.
Explore each cyber security service
Cyber Shield
Cyber Shield is our cyber security awareness training subscription. One short, jargon-free lesson and quiz every month — built for non-technical SME staff who actually click the links.
Explore serviceCyber Essentials (CE Accreditation)
End-to-end support for Cyber Essentials and Cyber Essentials Plus certification. We guide you through gap analysis, hardening, evidence and the audit — with a 100% first-time pass rate.
Explore serviceEDR / MDR
Modern endpoint protection backed by a human UK team. We detect, investigate and stop ransomware, malware and stolen-credential attacks on laptops, desktops and servers — before they spread across your network.
Explore servicePhishing Simulation
Send benign phishing simulations to your staff, instantly educate anyone who clicks, and track measurable improvement over time. Turn your people from a weakness into a strength.
Explore serviceCyber Awareness Training
Short, interactive modules covering passwords, social engineering, device safety and more. Auto-enrol new starters and track completion for compliance reporting.
Explore servicePenetration Testing
Expert-led internal and external penetration testing with clear, actionable reporting. Includes a retest after remediation so you can prove improvement to auditors and insurers.
Explore serviceCyber Security Assessments
A plain-English review of where your business is exposed today — across people, process and technology. You get a board-ready report with a prioritised, costed action plan you can actually work through.
Explore serviceEmail Security
Advanced email security for businesses across the UK, BVI and USA. AI-driven phishing protection, impersonation defence and Microsoft 365 hardening — managed by our UK team.
Explore serviceVulnerability Management
Managed vulnerability scanning and patch management for SMEs across the UK, BVI and USA. We find weaknesses across your devices, servers, cloud and web apps — and tell you exactly what to fix first.
Explore serviceCyber Incident Response
Cyber incident response and ransomware recovery for SMEs across the UK, BVI and USA. Containment, investigation and recovery from our UK SOC — available 24/7/365.
Explore service24/7 UK SOC (MDR)
Managed Detection and Response (MDR) for SMEs across the UK, BVI and USA. Our UK SOC monitors your environment 24/7/365, detects threats in real time and responds on your behalf.
Explore serviceFAQ
Services FAQs
Common questions from SME owners deciding which cyber security services to start with.
Which cyber security service should an SME buy first?
+
Most SMEs should start with Cyber Essentials and Cyber Awareness Training. Cyber Essentials proves you have the five core technical controls in place and is often required by clients, insurers and public sector contracts. Awareness training addresses the biggest single risk factor — staff clicking phishing links. Together they're quick to deploy, affordable, and give you a certified baseline before you invest in more advanced monitoring or testing.
How does the SME cyber security journey typically work?
+
It runs in three stages. First, compliance and people: Cyber Essentials certification plus awareness training for staff. Second, strengthen: assessments, phishing simulation, penetration testing and EDR/MDR to find and close real gaps. Third, ongoing protection: Cyber Shield bundles monitoring, training and support into one subscription. Businesses don't need to buy everything at once — start where you are and add layers as budget and risk appetite allow.
Why should an SME outsource cyber security instead of hiring in-house?
+
A single in-house hire can't realistically cover 24/7 monitoring, penetration testing, compliance and incident response — those are different skill sets, and security staff are expensive and hard to recruit. Outsourcing to a managed provider gives SMEs access to a full team of specialists, round-the-clock coverage and enterprise-grade tools for a fraction of the cost of building that capability internally.
What does managed cyber security cost for a small business?
+
Costs vary by service and business size. Cyber Shield, our all-in-one subscription, starts from £0.99 per user per month with a 14-day free trial. Standalone services such as Cyber Essentials, penetration testing or assessments are quoted based on scope — number of devices, users and systems involved. We give fixed, transparent pricing upfront rather than vague day rates, so there are no surprises once work starts.
How long does it take to get set up with cyber security services?
+
Cyber Essentials certification typically completes within one to two weeks once the self-assessment is submitted. Awareness training and phishing simulation can be live within days. EDR/MDR deployment across a fleet of devices usually takes one to two weeks depending on size. Penetration tests and assessments are scheduled and typically run over a few days on-site or remotely, with a report following shortly after.
Are these services suitable for very small businesses, not just larger SMEs?
+
Yes. Every service is designed to scale down to businesses with as few as five to ten employees, without watering down the substance. Cyber Essentials and Cyber Shield in particular are aimed squarely at small teams that don't have any dedicated IT security resource. Pricing, onboarding and reporting are all built to work for a five-person office as well as a two-hundred-person firm.
What are the benefits of bundling services under Cyber Shield versus buying them separately?
+
Cyber Shield combines awareness training, phishing simulation and core protections into one subscription with one point of contact, one invoice and consistent reporting. Buying services individually gives more control over scope but means managing multiple relationships and renewal dates. Most SMEs that have completed the compliance and testing stages find the bundled model simpler to administer and easier to budget for month to month.
How does using a managed provider compare with relying on your existing IT support company?
+
General IT support firms typically focus on helpdesk, hardware and connectivity, not dedicated security monitoring, threat detection or compliance certification. We work alongside your existing IT provider rather than replacing them, handling the specialist security layer — Cyber Essentials, EDR/MDR, SOC monitoring, testing — while they continue managing day-to-day infrastructure. Most clients keep both relationships running in parallel.
Before you choose a service
Reference pages, measured results and the named specialists behind the work.
Cyber security by location
Every service on this page is delivered across these areas, remotely and on site.
Two ways to get started
Not sure what you need? Speak to us. Want ongoing protection? Try it free.
Book a free 30-minute Cyber Security Review with our UK team, or start a 14-day free trial of Cyber Shield and see the difference for yourself.

