International cyber security support for SMEs — with UK and BVI offices.

Complete Cyber Security is the cyber security arm of Fresh Mango Technologies, with offices in Ripon, North Yorkshire and Tortola in the British Virgin Islands. We provide managed cyber security to small and medium businesses across the UK, BVI and USA — Cyber Essentials and Cyber Essentials Plus certification, awareness training, phishing simulation, managed EDR, 24/7 SOC monitoring, penetration testing and incident response. Our clients are typically businesses of five to a few hundred staff with little or no in-house security resource: manufacturers, law firms, accountants, charities, clinics and professional services firms. We were built specifically for that market rather than being an enterprise provider trying to scale down.

We have offices in the UK and the British Virgin Islands and support clients across the UK, BVI and the United States. The UK office in Ripon covers North Yorkshire and the wider country, including Harrogate, Leeds, York and Northallerton, with on-site visits where they are useful. The BVI office serves Tortola and the wider Caribbean, including the territory's financial-services sector. Monitoring, onboarding and training are delivered remotely, so distance does not affect the standard of service — and because we operate across UK and Atlantic time zones, cover extends across a longer working day than a single-country provider can offer.

Because monitoring and defending a network is a different discipline from supporting it. A good IT provider keeps systems running, users productive and hardware refreshed. A security team hunts for intrusions, runs detection tooling around the clock, holds assessor experience for schemes such as Cyber Essentials, and knows how to contain an incident under pressure. Most SME IT companies do not have a 24/7 security operations centre or certified assessors on staff, and would not claim to. We work alongside your existing IT provider, agreeing clearly who does what, so you gain specialist security cover without changing supplier or disrupting day-to-day support.

Our team combines Cyber Essentials and Cyber Essentials Plus assessment experience, security operations and threat-detection expertise, and practical SME IT knowledge from more than fifteen years of Fresh Mango Technologies delivering technology services in the UK and the Caribbean. We work to NCSC guidance and align client environments with recognised frameworks such as ISO 27001 where that is commercially useful. Just as importantly, we speak plainly: reports are written so a managing director or practice manager can act on them, not just an engineer. If you want detail on the specific credentials relevant to your project, we will set them out in the proposal.

It depends on headcount, device numbers and how much you want managed, but everything is quoted as a clear fixed price before work starts. Cyber Shield awareness training begins at £0.99 per user per month on the Team plan with a 14-day free trial and no credit card. Cyber Essentials certification support is a fixed project fee, penetration testing is scoped and quoted per engagement, and managed EDR and SOC monitoring are priced per device or user each month. There are no onboarding surcharges and no long tie-ins designed to trap you. A free 30-minute review is the fastest route to accurate figures.

Usually days, not months. The process starts with a free 30-minute Cyber Security Review, after which you receive a prioritised summary of gaps and a written quote, typically within a couple of working days. Awareness training can begin immediately through the Cyber Shield free trial. Rolling out managed endpoint protection and connecting Microsoft 365 to monitoring generally takes one to two weeks and happens remotely, with no downtime for staff. Cyber Essentials work runs to a two-to-six-week timeline depending on how much remediation is needed. We agree the order of work with you so the riskiest gaps close first.

Yes. A significant share of our clients have fewer than twenty staff, and some are single-person consultancies who need Cyber Essentials to satisfy a client contract. Nothing in our service assumes an internal IT team: onboarding is handled by us, training is short and self-service, and reporting avoids jargon. Pricing scales with the number of users, so a small firm pays a small-firm price rather than an enterprise minimum. For most micro businesses we recommend starting with Cyber Essentials and awareness training, then adding managed monitoring when client requirements, headcount or risk make it worthwhile.

Large providers have scale, but SMEs are rarely their focus: contracts are long, language is enterprise, and support often means joining a ticket queue behind much bigger customers. We deliver the same core capabilities — 24/7 monitoring, managed detection and response, certification and testing — sized and priced for smaller organisations, with named people who know your business and answer the phone. Being part of Fresh Mango Technologies also means we understand the underlying IT, not just the security overlay. If you need enterprise-scale procurement and global follow-the-sun desks, a national provider may suit you better; for SMEs wanting clarity and responsiveness, we usually do not.