Simple cyber security that works.

Managed cyber security means an outside specialist team runs your security controls and monitoring for you, for a fixed monthly fee. For an SME that usually covers endpoint protection (EDR) on laptops and servers, 24/7 monitoring by a security operations centre, email and phishing protection in front of Microsoft 365, patching and vulnerability management, and staff awareness training. You get the tooling, the people watching it and the reporting without hiring a security team of your own. At Complete Cyber Security we deliver this from offices in the UK and the British Virgin Islands, for clients across the UK, BVI and USA, and we deliberately keep the moving parts to a minimum so a business owner can understand exactly what is protecting them.

We work alongside your IT provider rather than replacing them. Most SME IT companies are excellent at keeping systems running but are not a dedicated security team with a 24/7 SOC, threat-hunting capability or Cyber Essentials assessment experience. We agree who owns what up front — typically your IT partner keeps day-to-day support and device builds, while we own monitoring, detection and response, certification and training. When we spot something, we contact whoever can act fastest and stay involved until it is closed. That split is common and works well; it also means you are not forced through a disruptive IT migration to improve your security.

Because most attacks are automated and indiscriminate. Criminal tooling scans the internet for exposed remote access, unpatched software and reused passwords, then sells or exploits whatever it finds — company size is irrelevant. Smaller businesses are often easier to breach and less likely to recover quickly, and one ransomware incident or invoice-fraud payment can cost more than several years of protection. There is also commercial pressure: larger clients, insurers and public-sector buyers increasingly ask for Cyber Essentials, evidence of staff training and an incident response plan before they will contract with you. Good security is now a condition of winning work as much as a way of avoiding loss.

Cost depends on headcount, the number of devices and how much you want us to manage, but SME security is far cheaper than most owners expect. Cyber Shield awareness training starts at £0.99 per user per month on the Team plan, with a 14-day free trial and no credit card required. Managed protection such as EDR and 24/7 SOC monitoring is quoted per device or per user, and Cyber Essentials certification support is a fixed project fee. We quote a single, predictable monthly figure after a short scoping conversation, with no hidden onboarding charges. A free Cyber Security Review is the quickest way to get realistic numbers for your business.

Most SMEs see meaningful improvement within days rather than months. A free Cyber Security Review takes about 30 minutes and gives you a prioritised list of gaps. Awareness training can start the same day through the Cyber Shield free trial. Rolling out managed endpoint protection and connecting your Microsoft 365 tenant to monitoring typically takes one to two weeks depending on device numbers, and is done remotely without downtime. Cyber Essentials certification usually takes two to six weeks, driven mainly by how quickly any technical gaps can be closed. We sequence the work so the highest-risk items — email, passwords, remote access — are addressed first.

Yes. We work with businesses from around five staff upwards, including sole practitioners and family firms, as well as organisations of a few hundred people. Nothing we deliver assumes you have an IT department: onboarding is remote, training is bite-sized and self-service, and reporting is written in plain English for an owner or office manager rather than an engineer. Pricing scales with headcount, so a ten-person practice pays a ten-person price. If you are a very small team, we usually start with Cyber Essentials and awareness training, then add managed monitoring as the business grows or as client contracts demand it.

One provider means one accountable team, one set of reporting and no gaps between suppliers. When your Cyber Essentials assessor, your awareness training and your monitoring all sit with the same people, the evidence you need for insurers, auditors and client questionnaires is already in one place, and the controls you certify against are the controls we actually watch. It also removes the finger-pointing that happens when an incident spans email, endpoints and staff behaviour. Practically, you get a single monthly invoice, one number to call, and a roadmap that sequences work sensibly instead of buying overlapping tools from three different vendors.

A single in-house security hire costs several times what a managed programme does and cannot cover nights, weekends or holidays. Large national providers can, but SMEs are rarely their priority and you often end up in a ticket queue with enterprise contracts and enterprise language. We sit between the two: a specialist team with a 24/7 SOC and Cyber Essentials expertise, sized and priced for SMEs, with named people you can speak to. Our offices are in Ripon in North Yorkshire and Tortola in the British Virgin Islands, and we support clients across the UK, BVI and USA — so you are not calling an offshore call centre.