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Cyber Shield's free trial gives your team full, unrestricted access to the platform for 14 days at no cost. That means the current monthly cyber awareness lesson, an interactive quiz, progress tracking and certificates — exactly what paying subscribers get, not a stripped-down demo. It exists so SMEs can judge for themselves whether short, jargon-free cyber security training actually changes staff behaviour around phishing emails, weak passwords and social engineering, before committing any budget. Most businesses complete a full lesson-and-quiz cycle within the trial window, which is enough to see how the monthly rhythm works in practice.

You sign up online with just an email address and a password — no credit card and no sales call. Your account activates immediately, giving your team instant access to that month's cyber awareness lesson and quiz. Over the following 14 days you can invite colleagues, review progress on the dashboard, and see certificates issued as people pass. There's nothing to configure and no IT involvement required. When the 14 days are up, you simply decide whether to continue on a paid plan or let the trial lapse — there's no automatic charge either way.

No. Complete Cyber Security's Cyber Shield trial never asks for payment details up front. You register with an email address, start training your team straight away, and only add a card or set up PayPal if you actively choose to continue after the 14 days. This is deliberate: we want SMEs to evaluate whether the training genuinely reduces phishing and human-error risk before spending anything, rather than relying on a forgotten card charging automatically.

Most breaches at SMEs start with a person, not a firewall failure — a convincing phishing email, a reused password, or a moment of pressure that bypasses good judgement. Cyber Shield addresses that human layer directly with short, practical monthly training that non-technical staff actually complete, rather than lengthy compliance courses that get ignored. Trying it costs nothing and takes minutes to set up, so there's little reason not to see the impact on your own team before deciding whether ongoing cyber awareness training is worth the modest monthly cost.

After your 14-day free trial, Cyber Shield moves to simple monthly pricing with no long-term contract. Individual accounts are £1.99 per user per month, and Team plans for up to 30 users are £0.99 per user per month, with volume discounts built in. Larger organisations can get custom Enterprise pricing. Prices exclude VAT and are billed in GBP or USD, paid by card or PayPal. You only pay if you choose to continue — nothing is charged automatically when the trial finishes.

Setup takes minutes, not days. You create an account, add your team members' email addresses, and everyone receives access to the current lesson immediately. Each lesson itself takes just 5–10 minutes to complete, plus a short quiz, so a whole team can be trained within the same working day the trial starts. There's no onboarding call, installation or IT configuration required — it's designed for busy SME owners who don't have time to manage a training rollout.

Yes. Cyber Shield's trial works just as well for a single freelancer as it does for a team of thirty. Individual accounts suit sole traders and solo professionals who want to build good cyber habits without hiring an IT consultant, while Team pricing scales affordably as you add colleagues. Because there's no minimum commitment or complex licensing, small businesses across the UK, BVI and USA can trial the exact plan size that matches their headcount today and adjust later.

During the trial you'll experience the full monthly cycle: a 5–10 minute lesson on a current real-world threat such as phishing or social engineering, an interactive quiz with a 70% pass mark and unlimited retakes, a live dashboard showing who has completed training, and a certificate issued on completion. This gives you enough visibility to judge engagement levels, spot who needs a reminder, and see the kind of audit-ready evidence Cyber Shield produces for insurers, clients or regulators — all before spending a penny.

Yes, at any point. During the 14-day trial there's nothing to cancel because no payment method is on file — you simply stop using it if it isn't right for you. If you continue onto a paid plan afterwards, Cyber Shield remains a rolling monthly subscription with no fixed term, and you can cancel online from your account whenever you like. There are no cancellation fees, exit calls or lock-in periods, in line with our straightforward, no-hype approach to pricing.

Every trial account includes UK-based email support, so if you have questions about setting up your team, adding new starters or interpreting the dashboard, you can reach a real person without a sales pitch attached. Support is available throughout the trial and continues if you move to a paid plan. Because Cyber Shield is self-service by design, most businesses don't need support at all to get started, but it's there for anything that isn't obvious from the dashboard.