Talk to our UK and BVI cyber security team direct.

You can call +44 1765 606700, email us, or send the enquiry form on this page — whichever suits you. The form reaches our UK and BVI team directly and we reply by email or phone, often the same working day. If you would rather skip the back-and-forth, book a free 30-minute Cyber Security Review straight into the diary and we will spend that time understanding your setup rather than selling to you. For anything urgent, such as a suspected breach, phone us and say so up front so the enquiry is routed to the response team immediately.

Most enquiries receive a reply from a real person, often the same working day. We do not use an offshore call centre or an automated qualification queue: messages go to the UK and BVI team who actually deliver the work. If you contact us outside working hours, we pick things up the next business morning. Suspected live incidents — ransomware, a compromised mailbox, suspicious payments — should always come by phone so we can start triage straight away rather than waiting on email. Existing managed clients have separate agreed response commitments set out in their service agreement.

No. The first conversation is with someone technical who can answer practical questions about Cyber Essentials, phishing, ransomware, Microsoft 365 hardening or monitoring. If you would rather not talk to anyone at all, you can start a 14-day Cyber Shield free trial without a credit card and without a sales call, and only speak to us if you want more. We deliberately keep the process light because most SME owners are busy, already have opinions about what they need, and simply want a straight answer and a price.

Your enquiry goes to our team, who read it and reply directly — usually by email first, or by phone if you asked us to call. If your question can be answered in a message, we answer it. If it needs a conversation, we suggest a short call or a free 30-minute Cyber Security Review. Where you have asked for a quote, we confirm a few details such as staff numbers, device numbers and whether you use Microsoft 365, then send a written fixed price. We never pass your details to third parties or add you to a cold-calling list.

Yes. We have offices in the UK and the British Virgin Islands and support clients across the UK, BVI and the United States. Monitoring, awareness training, assessments and most certification work are delivered remotely and securely, so location is not a barrier; on-site visits are arranged where they add value, particularly in North Yorkshire and around Tortola. Operating across UK and Atlantic time zones also means our working day is longer than a single-country provider's, which helps if your business, staff or suppliers are spread across several regions.

Tell us roughly how many staff and devices you have, whether you use Microsoft 365 or Google Workspace, and what has prompted you to get in touch — a client asking for Cyber Essentials, a phishing incident, an insurance renewal, or simply wanting a second opinion. If there is a deadline, such as a tender submission date, mention it. That is enough for us to give a useful first answer and a realistic price range. You do not need to prepare documents, run an audit or know any technical detail before contacting us.

Yes, and there is no obligation attached to it. The review takes about 30 minutes, usually by video call, and looks at your current controls, email security, device protection, backups and staff awareness. You leave with a prioritised view of your main risks and what to do about them, whether or not you ever become a client. We offer it because the fastest way to show what we are worth is to be useful first — and because most SMEs genuinely do not know where they stand until someone experienced looks properly.